Shipping Policy
At MyView, we want you to enjoy your MyView Caption Glasses quickly and safely, no matter where you are. That’s why we offer free worldwide shipping on all orders, so you can experience seamless AR and captioning without extra cost.
Order Processing & Delivery
- Orders are typically processed within 1-2 business days.
- After processing, you’ll receive a confirmation email with a tracking number to monitor your shipment.
- Estimated delivery time is 7-15 business days, depending on your location and customs processing.
Order Tracking & Delivery Issues
- Track your shipment easily with the tracking number sent to your email.
- If you haven’t received tracking information within 3 business days, contact us at support@myviewglasses.com.
- Occasionally, delays can occur due to weather, customs, or carrier issues. We’ll help you resolve any problems as quickly as possible.
Changing Your Address
- We recommend verifying your address before placing your order.
- If you need to change your shipping address, contact us first at support@myviewglasses.com. Additional shipping costs or delays may apply.
Lost or Damaged Items
- Please inspect your package upon delivery.
- If your MyView Caption Glasses arrive damaged or are lost during shipping, contact us within 7 days at support@myviewglasses.com with your order number and photos of the damage. We’ll work to resolve the issue promptly.
Secure Packaging
- All electronic products are carefully packaged to prevent damage in transit.
- Report any packaging damage immediately to support@myviewglasses.com.
Contact Us
For any questions about MyView Caption Glasses shipping, delivery times, or worldwide shipping options, email us at support@myviewglasses.com.
Enjoy free global shipping and the convenience of receiving your MyView Caption Glasses anywhere in the world.