Quick Start Guide
FAQ
Do captions appear in one eye or both?
MyView caption glasses use a binocular display, showing captions in both eyes. This reduces eye strain and improves comfort for long periods of reading captions.
Is there a monthly payment for the transcription feature?
No. MyView caption glasses are a one-time purchase with no subscription or monthly fees. All real-time captioning and transcription features are included.
How do MyView caption glasses connect to a mobile phone?
MyView caption glasses connect to your smartphone via Bluetooth. Your phone provides the network connection needed for real-time speech recognition and live captions. The glasses operate independently and do not rely on the phone for power.
Do the glasses need internet to work?
Yes. A Wi-Fi or mobile data connection is required for accurate speech-to-text transcription since MyView caption glasses use cloud-based processing. As long as your phone is connected, captions will appear seamlessly—whether you’re at home, in a café, or traveling.
Is the MyView app required?
The MyView app is not required for captions to work, but it enhances the experience by letting you:
- Manage saved transcription records
- Adjust display and caption settings
- Choose caption language preferences
- Check device status
Do the glasses charge through the phone?
No. MyView caption glasses are powered independently and are not charged by the phone. They come with their own charging cable and can typically run for 10 hours on a single charge.
Can I use the glasses outside or while traveling?
Yes. As long as your phone has a mobile data connection, MyView glasses provide real-time captions anywhere — in public spaces, parks, airports, or restaurants.
How do the glasses work in noisy environments?
MyView caption glasses are equipped with built-in microphones optimized for noisy settings. They filter background noise and clearly capture multiple voices, making them reliable in cafés, streets, or group conversations.
Can I control the glasses without the app?
Yes. MyView glasses feature a built-in touchpad on the arm. You can:
- Tap to start or stop transcription
- Slide to switch between functions
This makes them easy to use without pulling out your phone.
What if I already wear glasses or need vision correction?
MyView offers prescription clip-on frames. You can order lenses with your prescription directly, or take the clip-ons to a local optical shop for customization. This makes them ideal for users who already wear glasses.